I had not seen it thanks!
4:43pm on 7/16/26 by
VikeQueen
Thanks!
5:08pm on 7/16/26 by
RememberWhen
Thank you so much! Had not seen it. This is SO helpful!!
5:11pm on 7/16/26 by
TheWholePie
Going to read right now! Thanks @PT
5:44pm on 7/16/26 by
youcanfly
Thanks @PT
6:02pm on 7/16/26 by
cdlla
Nice to see Hank Lonely is back in town :)
6:16pm on 7/16/26 by
cdlla
I would love to hear about anyone using the new process, especially if DVC. I've already been searching and trying to think of what matters for us.
7:28pm on 7/16/26 by
youcanfly
I might have missed it but will this go out at 30 days?
7:30pm on 7/16/26 by
youcanfly
Hank Lovely!
Thanks @PT.
9:27pm on 7/16/26 by
Rjcsmom
Curious to know how this will work on rented points - pretty sure David's contract says that the points owner has no responsibility to the renter beyond furnishing the reservation
10:29pm on 7/16/26 by
56arlene
Even as a DVC owner I have always just made requests through the regular room booking channels.
I believe DVC may take requests but they don't assign rooms, right?
7:26am by
PrincipalTinker
Thanks !
7:34am by
snelvis
It sounds like what it generates is an email to you, the TP user, is that correct? How are we then getting the requests to Disney, assuming we booked it ourselves? I've read it several times but I'm still missing this answer. Thx!
7:40am by
TumbleMonkeys
I have the same question as @tumblemonkeys. Thanks!
8:49am by
WDWchipndale
It says to send it through MDE chat or using an email form on the website. I do wish that info could have been clearer and more explanative, because most of us do not have experience with that.
8:58am by
utang44
@utang, I am still missing that. Where does it say that?
9:04am by
PrincipalTinker
Hey folks! This might be a long enough conversation that the forum is a better venue than chat. But let's see what we can do.
9:14am by
len (staff)
I think there are 4 scenarios for room requests: (1) DVC room using your own points; (2) DVC room using someone else's points; (3) Cash room you booked yourself; (4) Cash room booked thru a travel agent.
9:15am by
len (staff)
For (1), just forward the email to DVC member services with your info, or paste it into MDE chat when you're logged in.
9:16am by
len (staff)
For (2), you can try DVC member services. If they say it has to be the points owner, forwarding the email to them is the next step.
9:16am by
len (staff)
For (3, you booked a cash room yourself), you can paste that text directly into MDE, or email using one of the publicly available Disney email addresses, e.g.,
wdw.gm.yachtandbeach@disney.com.
9:18am by
len (staff)
For (4), forward the email to your TA and ask them to call Disney on your behalf. I hate to pass work on to someone else who's not Disney, but this is the only process for that, apparently. You can try MDE chat as well.
9:19am by
len (staff)
Will do. My trip is 57 days so I'll look at everything for a DVC stay and share how it goes
9:23am by
youcanfly
@len, where would we look to find those publicly available email addresses? Or is there a set format for them, like the example address you shared?
9:39am by
utang44
I googled to find an email address for BoardWalk Inn, and it came up that there isn't a publicly available email for them. Where can we find an email address to send the request to?
9:44am by
diannaa
Thanks, @Hank. And just confirming for everyone that that TAs can still call in requests. I wasn't 100% sure just since was caught up from before the change, but I've done it several times recently and they have let me. Requests aren't guaranteed ofc.
10:01am by
TumbleMonkeys
There are instructions when you do it. It tells you how to send the email too, the blog post doesn't really explain it.
10:41am by
popupcamper
Thanks @popup!
11:11am by
TumbleMonkeys
Just posted my experience in the forum!
12:53pm by
aandjdodisney
Bumping again for @goofy.
1:09pm by
utang44
How far in advance should we send in our room request under this new system?
2:57pm by
VikeQueen
We sent requests about 30 days before check-in in the past (or whenever they were created, if created later), and that seems reasonable now. Do what seems right for you.
4:54pm by
david (staff)