So Alamo automatically charged extra $10ish per their gas fees to top off. I called immediately and Alamo removed surcharge. I dont have electronic scanner and gas station pump said our tank was full. This feels wrong to me.
5:37pm on 6/6/26 by
Jennyhirsch
DH even double clicked fuel pump at gas station to be sure topped off. Physically impossible for us to add more gas at station due to their precautions about people overflowing. Feels like Alamo is setting us up for failure.
5:41pm on 6/6/26 by
Jennyhirsch
That is so weird. I rented a mid size SUV and filled it near AK. The gauge automatically reset when I filled. I drove to MCO. I was scanned in and there was absolutely no charge. This was Wednesday.
6:22pm on 6/6/26 by
PrincipalTinker
They actually commented when they scanned me in on what a great deal I got. Sunday-Wednesday- $113.
6:23pm on 6/6/26 by
PrincipalTinker
On May 17 I first noticed bc ran late trying to catch earlier flight, didnt fill up, so I totally deserved/earned the extra $12 for 2 gallons. May 26 had no problem. Today had extra charge despite filling up at last airport exit. Frustrating.
6:38pm on 6/6/26 by
Jennyhirsch
I checked my receipt. It says there were 11.1 gallons in my rental when I picked it up and 11.1 gallons when I dropped it off. Maybe I have just been lucky?
7:10pm on 6/6/26 by
PrincipalTinker
@Jenny I just checked multiple Alamo receipts. I do see a change in how they are recording/reporting fuel. My receipts all the way up to April show fuel as "full". This week it was 11.1 gallons.
7:36pm on 6/6/26 by
PrincipalTinker
Trying to think of where that happened to me - dealership? I literally drove 4 miles and they made me fill up or would have charged.
8:16am on 6/7/26 by
moondance07
Multiple rental agencies are using AI to try to squeeze more $ out of people. They are counting on most people letting it slide or not noticing and it is very scammy.
10:14am on 6/7/26 by
JJT (staff)
How she's a scanner know how much gas is in the tank?
10:54am on 6/7/26 by
vickiwaffles
Hertz, thrifty, dollar and sixt are all scanning the vehicle inside and out. Top tand bottom. Budget, Avis and Payless are f ed up. So where to go. You called and they fixed it. What more would be better.
11:49am on 6/7/26 by
JackOfAll
Thanks for heads up. I rent Alamo every two weeks out of MCO to go to mom in Daytona. Fill up at shell McO and not had a problem. I did notice the last bill had 12.1 gal out and 12.1 gal in. Can't be the same amt in/out. Will watch bill closely.
8:23pm on 6/7/26 by
MarioMom
Electric cars are probably even worse now. Last time they required 90% charge upon return. That's only like 20miles when with your family luggage and AC on! Better hope your hotel is close.
10:46pm on 6/11/26 by
MeyerFamily
This happened when I rented a car af RDU from Alamo to drive to FL. I filled it up not especially close to the airport but not that far away either and the guy goes oh this is charging you for gas, let me fix that for you. I was shocked to hear about the
12:07am by
koolaid