Have never done RS but wondered if you submitted times? I see that you're not new to TP but welcome to chat. You could also send an email. Sorry it's off today
3:21pm on 7/19/26 by
youcanfly
I submitted my wait for guardians but not the whole rider swap time. I don't think it's a today problem I think they're just wrong.
3:37pm on 7/19/26 by
burner4444
I didn't even realize Touring Plans estimated rider swap times. I'm not sure how they'd have the data for that.
3:49pm on 7/19/26 by
utang44
As @youcan says, though, to share a concern with Touring Plans, you'll want to use the Contact link from the home button of this app to reach the TP team. We're just Disney lovers here in chat.
3:50pm on 7/19/26 by
utang44
Are the times too long or short? I know Tron has been experimenting with internal rider swap which makes it WAY faster.
4:18pm on 7/19/26 by
melcort10
I thought rider swap were able to enter the LL lines?
4:27pm on 7/19/26 by
PrincipalTinker
@burner444, if you recall the time of day and the wait times, let me know. I can get this fixed. Thanks for letting us know!
8:10pm on 7/19/26 by
len (staff)
Sorry for the delay. Lightning land with rider switch for Tron on Saturday 7/18 around 12:15 took about an hour.
Lightning Land with rider switch for Guardians on Sunday 12/19 around 12:45 took about 45 minutes
7:43am on 7/22/26 by
burner4444
^^^thats about the time I would expect it to take for two sets of people to go thru LL for rider switch for those two rides. What was the estimated time??
8:33am on 7/22/26 by
JenniferB1975
Tron only said 15 minutes all together. Guardians 27 minutes.
This was our first time on Tron. Now that we know there is that waiting area up the ramp we'd save probably about ten minutes.
7:20am on 7/23/26 by
burner4444
Glad @len is looking into it cause 15 minutes for two rides on Tron is definitely not enough. Nor is what they said for guardians.
7:26am on 7/23/26 by
popupcamper
That estimated time for rider switch was way off. Sorry about that. It must be hard for TP to get good estimates for it but common sense says 2 LL rides back to back on Tron is more than 15. I dont think 1 ride is often done in 15 with walk and load times
8:17am on 7/23/26 by
Jennyhirsch
It takes a good bit longer than that to walk through the queue and preshows for GOTG twice.
8:38am on 7/23/26 by
utang44
Working on this shortly. @burner4444 - thanks for that information!
10:38am on 7/23/26 by
len (staff)
@jennyhirsch maybe common sense for someone who has experienced it before, not someone who hasn't. I snow agree with 15 min for one ride with LL but when I turn rider switch off TP estimate is only 8 min
12:02pm on 7/23/26 by
burner4444
Oh my, that was not directed at you in any way, shape or form!!! It was just me thinking "out loud" on Chat that the Touring Plan estimate was way off. The "common sense" should be on TP's end of things when estimates are created.
4:25pm on 7/23/26 by
Jennyhirsch
Rider swap with LL for Guardians today around 2:30 took about 90 min
4:47pm on 7/23/26 by
burner4444
Whew, yuck! Had GOTG been down at any point before that, do you know? If it goes down and people with LLs get anytime passes, the LL can get cluttered later with people redeeming those.
5:36pm on 7/23/26 by
utang44
@utang44 Idk if it was down. Wasn't down at any point when I checked but I may have missed it. Stand by when we went was 90 minutes. Def possible it was down at some point. Didn't kill our plans today, was the last thing on our agenda. Time to pack :(
8:08pm on 7/23/26 by
burner4444
@burner, I know @jenny quite well and I guarantee she didn't mean you should have known. She meant the software should have known. I'm sorry you're packing up. Disney blues are real. 90 minutes sounds much more realistic. My GOTG LLs are often 45.
8:12pm on 7/23/26 by
popupcamper
I think @popup and I have the LL extremes. On my LLs, I almost always walk straight up to the preshow rooms, so I probably wait 20-30 minutes max.
8:56pm on 7/23/26 by
utang44
@popupcamper, good job being a character witness for @jennyhirsch. You beat me to it. She always seems positive when I read her comments.
9:57pm on 7/23/26 by
goofygardiner
@jenny all good!
@principal idk about guardians or Tron but we were given the option to do an internal rider swap for Tower of Terror. Huge time saver. Hoping WDW does this for more attractions. We loved that at Universal
11:07pm on 7/23/26 by
burner4444