Getting a response was a small win, I think.
11:40am on 3/12/26 by
Jennyhirsch
They did send out an email about changing up the front bin space rules, hopefully that really happens. Preboard for sure, but if pistachios are as bad as it sounds I might start packing a power washer.
12:13pm on 3/12/26 by
JJT (staff)
I know of no one with a nut allergy but, find it bizarre to give out nuts on any flight. This is not the 90's!
1:43pm on 3/12/26 by
JackOfAll
I agree Jack. How badly does someone need nuts that they can't go a few hours without them?!
2:16pm on 3/12/26 by
evamarie320
I obviously agree. :) You might be amazed at how many people get 100% indignant about it in various contexts. Out in the world, people with allergies just gotta deal. But would be nice to not have to worry about it in the confined space of a flying tube.
2:34pm on 3/12/26 by
JJT (staff)
My daughter's dairy allergy is airborne. She wears a mask on every flight and never eats or drinks. It sucks :(
2:41pm on 3/12/26 by
KLuck
How long must one go without nuts, you ask? There's a That's What She Said in there somewhere.
9:59pm on 3/12/26 by
hol74976
Leave it to @hol to drop by with a "that's what she said"!
10:49pm on 3/12/26 by
TumbleMonkeys
:D
8:54am on 3/13/26 by
JJT (staff)
Must admit I thought that too when I typed my response.
9:02am on 3/13/26 by
evamarie320
My April trip is starting to feel real, gotta reengage and entertain my Internet friends ;)
9:32am on 3/13/26 by
hol74976
I have a son w a nut allergy and a SIS who deliberately sent food to school in violation of policy because it wasn't fair her kids couldn't eat what they wanted. People suck. Glad you at least got a response from the airline! They screwed up here.
9:35am on 3/13/26 by
VikeQueen
Wait, do we have the same SIS?
3:45pm on 3/13/26 by
Ali Ababwa
I got frustrated when my kids were in school tbh because we weren't allowed to send dairy in lunch kits even though the cafeteria provided dairy. Also my kids had a teacher that would throw away anything MADE in a facility with nuts even though the....
3:54pm on 3/13/26 by
popupcamper
....items didn't contain nuts themselves. My niece has a life threatening banana allergy so I get it. It was just frustrating for sure.
3:55pm on 3/13/26 by
popupcamper
Also funny story once. I was driving carpool and had a kid with a nut allergy. I would always bring snacks and forgot to check that the Ritz crackers didn't have nuts before I passed them out. Once I heard him bite it I realized I hadn't and yelled....
4:06pm on 3/13/26 by
popupcamper
....spit it out! Cracker crumbs all over my car. He was in middle school so it's not like I was giving them to a 3 year old but still. (No nuts in Ritz crackers.)
4:07pm on 3/13/26 by
popupcamper
That is funny picturing spitting out on demand.
Lame response to your complaint.
There would have been a Reply All to that email for sure!
6:33pm on 3/13/26 by
Magicalday2011
Heard the comedian Kathleen Madigan ranting on her podcast about the SWA changes. She says they announced they will only be wiping down the expensive seats in front of plane to save time and money. Can't vouch that she's accurate on that but sounds right
9:56am on 3/15/26 by
evamarie320
It's actually the opposite I think. They never wiped down seats between flights. This would be adding wiping down seats for the extra legroom (that has pistachios). SWA has a PR problem and aren't explaining themselves very well.
11:01am on 3/15/26 by
popupcamper
11:02am on 3/15/26 by
popupcamper
Pardon the pun, but SW is nuts. I mentioned that in my email. They've finally limited the 20 wheelchairs preboarding where half were people wanting overhead bin space. Replaced with 40 people preboarding with "nut" allergies.
11:03am on 3/15/26 by
Jennyhirsch
Step 1: Change all the rules in the name of cost and time savings. 2. Introduce snack that both makes it dangerous for some flyers and makes a big mess. 3. Add extra cleaning for messy snack that both costs more & increases turnaround time. 4. PROFIT.
12:13pm on 3/15/26 by
JJT (staff)
Oh that's interesting @popup! Kathleen Madigan is very funny about a lot of things but this week and last she ranted about SWA. She's a frequent traveler and used to be a SWA diehard. She says she thinks the current board is actively trying to tank SWA.
2:05pm on 3/15/26 by
evamarie320
Perfectly said @JJT.
2:08pm on 3/15/26 by
popupcamper
@eva, did you watch her on last comic standing? I loved that show so much.
2:10pm on 3/15/26 by
popupcamper
Sorry about your bad experience jennyhirsch. I used to only fly SW. Not anymore. I may have to start again because they're starting non-stop flights to Orlando soon out of Little Rock. All others there is a,ways a connection. If the FAs would enforce rrul
2:53pm on 3/15/26 by
h2olly
rules, there would be more bin space. Talking about all airlines. I often see people's backpacks and whatnot taking up space in overhead bins and people with nothing under their seat. Also still see lots of oversized carry ons.
2:55pm on 3/15/26 by
h2olly
@h2lly, are you in Little Rock? I sing the song to DH every time that name gets mentioned. He's not amused. (Reba, not Collin Ray. But here's both videos for anyone's viewing pleasure. )
3:00pm on 3/15/26 by
popupcamper
3:00pm on 3/15/26 by
popupcamper
3:01pm on 3/15/26 by
popupcamper
Ha ha. That's a great song. Thanks for link. Have never seen the videos. Not in LR. An hour southwest-Hot Springs.
3:40pm on 3/15/26 by
h2olly
I had forgotten about the Collin Ray one. Never liked that one though....too depressing for me. So accurate though.....working at Wal Mart and Church of Christ. Ha
3:44pm on 3/15/26 by
h2olly
I know of Hot Springs but haven't been. Have done Arkadelphia though. Our experience with Arkansas was the kindest most welcoming people with beautiful country. If we ever left Texas AR would be in the list.
4:02pm on 3/15/26 by
popupcamper
I have lots of family in Arkadelphia. I agree. Lots of just really nice people in Arkansas. I have lived in lots of different states, but eventually settled down for good back here.
4:14pm on 3/15/26 by
h2olly
Headed to Little Rock AND Hot Springs next weekend! Love AR.
5:11pm on 3/15/26 by
aliceinwonderla
I went to college in Arkadelphia! Live in Jonesboro now. Moved back home after 5 years in Colorado Springs. Home is where the heart is :). Or where the cost of living is below average....
10:28pm on 3/15/26 by
CinderelliesMom