UOR Chat Parks
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Sorry I'm in the final run down loads of questions phase. I've managed to email Helios & get a response to requesting rooms close together. Anyone have email for PBH or SN? Trying to avoid phoning!
1:20pm by
This is the email I have for PBH. It took about a day for them to answer my question. portofinocustomerservice@loewshotels.com
2:48pm by
Where can I buy the interactive Mario bands in Epic and outside of? Do they link to the app or how do they work?
2:19pm by
I see I can add photos into UOR app ahead of time for park entry. Think I can work out how to link tickets. What I can't work out is how to add names to my party- it's list my sons who aren't coming, need to add on in-laws
11:18am by
We're all listed twice in my party. Probably created from adding tickets to my wallet. I haven't had to use "my party" for anything yet.
12:36pm by
So if I just scan in the tickets it shld work by the sound of that. Worst case we can sort it out as we check into SN
1:17pm by
Yes, I got 14 day tickets and added to the app. First day they took a photo and after each photo asked to scan that person's ticket (in my app) and check ID if an adult. Subsequent days the photo alone should work.
1:43pm by
For the UOR photopass-is there a place at Epic to activate it? Website only lists the OG parks & we'll be Epic only the 1st few days.
11:33am on 4/18/26 by
We're aiming in to pop into the park on arrival afternoon from SN so hopefully can get this set up then rather than when we're wanting take advantage of RD next morning
11:17am by
If you are enteric from Helios, there is also a concierge booth at the bottom of the stairs as you enter.
11:38am by
That might depend how early it all is- transferring over from SN to dump bags & get in line for Helios entry- tho I think it's a 9am EE time for 10am open that day now so not as early as I expected.
1:18pm by
Anyone familiar with the dining plan? Seems like a huge value compared to WDW. Thoughts?
12:20pm by
Are there any reservations I need to to get like at Disney world? Also first time universal visitor I am going to epic universe. Any suggestions??
10:47am on 4/15/26 by
Yeah any experiences or dining to reserve that you would need
5:12pm on 4/16/26 by
I think the only dining reservations are at The Blue Dragon and The Atlantic. Both have fun decor. The food was good but pricey, so probably one and done for us.
9:20am by
Maybe Bar Helios too if interested in that
10:02am by
Hi, is there a Magic Band equivalent for Universal? Also, if I buy a lanyard before arrival, what size would I need?
4:03pm on 4/16/26 by
Not a fan of the lanyards with the removable clip. The extra length gets annoying after a while. I also like profile vs landscape pouches.
4:29pm on 4/17/26 by
Located ours this evening. Mine is a ravenclaw one w a removable clip- and has a knot in it to get rid of the extra length
5:17pm on 4/18/26 by
Fun to get a souvenir lanyard but pouches there stink. Used to be good but now they are pricey and bulky and have print on one side so u can't put your AP pass facing out and room key facing out at same time. I second buying that elsewhere.
9:06pm on 4/18/26 by
Hello! I have a question about Csbsna Bay rooms. We have booked one family suite exterior entry and one standard room - are they likely to be near each other or do those two room types not exist in the same building? Thanks, any help appreciated.
4:14am on 4/17/26 by
Not sure but if you call the front desk they can tell u if no one here knows.
10:40pm on 4/17/26 by
First time Universal trip! Haven't booked just yet. Looking at first part of Nov. If you have Express pass do you miss a lot of the queues?
11:25am on 4/16/26 by
I think the SB queue for MiB is important to do once. And I'd say take your time in FJ and let people pass so you can experience all of the rooms beginning to end.
6:28am on 4/17/26 by
Agree it's a shame to rush thru FJ line-1st trip we did it there was no rushing, queued all thru the greenhouses & onwards. But so much detail.
4:01pm on 4/17/26 by
The Mummy queue really "sets the scene"
4:21pm on 4/17/26 by
Planning a trip with a 20 and 15 year old. Better to start with early entry or tour later and stay til parks close? They've been to WDW a lot but this is our second trip to UOR for four touring days.
9:37pm on 4/14/26 by
I like @buckeye's suggestion too. Especially if you're staying onsite as the UO pools are GREAT!
8:52am on 4/15/26 by
Thanks for the advice. This trip we are staying at a VRBO. Not as great as a UOR hotel but we need a lot of space
3:23pm on 4/16/26 by
We love being in an offsite villa. Haven't done it more recently as have been our smaller family group travelling & EP for UOR & early entry at wdw persuaded us on site.
3:59pm on 4/17/26 by
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